RO App is the software for multichannel communication that brings all your messenger, social media, email, and SMS conversations into a single inbox. Track, assign, and respond to messages from your desktop or mobile device.
All channels of communication in one CRM
Assign chats to employees
Keep a full communication history
Respond faster with AI tools
Your customers message you on different platforms. Without a centralised system, teams miss requests, and you lose sales. RO App’s customer management software brings multiple channels of communication together and connects them to your workflows.
WhatsApp (2-way)
SMS (2-way)
Gmail (2-way)
2-way Outlook (coming soon)
Turn every conversation into an opportunity. With one app for all conversations, your team can respond faster and close more deals without switching tools.
Link chats from different channels with customer profiles and sales
Assign team members to conversations
Start a new conversation with a client first (proactive messaging)
“With RO App, we’ve seen real growth, not just in how we work, but in how our customers respond. Engagement is up, and so is satisfaction.”
Your office is wherever your phone is. The work order app includes full messaging functionality, saving you time and accelerating sales.
Smart search by name or message text
Send photos, files, and videos directly from your phone
Push notifications for new messages
Speed up communication and deliver better service with AI-powered automation. RO App saves you time and helps your team focus on meaningful interactions that drive sales.
Auto-transcribe voice messages
Smart reply suggestions in chats
AI writing assistant for faster responses
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See how easy it is to connect your messengers and start converting chats into sales. No credit card required.
RO App, as one app for all conversations, provides you with everything you need to manage customer communication with speed and clarity. Use advanced tools to organise chats, prioritise urgent messages, and streamline your employee management.
Custom message templates
Instagram & Facebook comment replies
Secure access rights for your team
RO App is a multi-channel communication software that organises all your customer messages into one system, automatically linking chats from messengers and social media with jobs, sales, and client records. Respond faster with AI tools, keep a complete communication history, deliver better service, and turn more conversations into revenue.
Why Businesses Choose RO App for Multichannel CRM
Messenger, email & SMS — all customer chats in one CRM.
Unified chat inbox.
Full mobile access.
Integrated with job scheduling software, sales, and client records.
AI tools for faster replies.
Saves time, improves customer service, boosts sales.
Make RO App Work for You
Let us show you how to tailor chat management and CRM tools to fit your workflow.
FAQ: CRM for Messengers & Social Media
A multichannel CRM consolidates communication from WhatsApp, Instagram Direct, Facebook Messenger, Gmail, SMS, and more into one unified system. This centralisation enables teams to manage all customer interactions efficiently from one inbox.
RO App can be integrated with the following channels:
There's no limit on the number of connected accounts per channel.
Integration streamlines communication, reduces response times, improves customer service, and turns chats into deals, while linking interactions to jobs, profiles, and sales pipelines. Expect better engagement, higher conversion rates, and increased efficiency.
Absolutely. The mobile CRM for Social Media and Messengers offers full messaging functionality: smart search, file and photo sharing, push notifications, voice transcription, and direct access to sales/job data, all optimised for on-the-go use.
Yes. RO App includes auto-transcription of voice messages and AI-generated smart reply suggestions. These tools reduce response time, improve service quality, and help teams focus on complex queries.
Yes. With RO App, chats from any channel can be converted into jobs, orders, or tickets. Everything is linked to client profiles, ensuring full communication history and an efficient workflow.
Service businesses, field teams, eCommerce sellers, and repair shops use RO App to:
This improves loyalty, marketing effectiveness, and revenue per customer.
