Professional Business Management Software For Various Types Of Repair Shops

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Higher Value

Complete requests faster,
cut expenses and eliminate
redundant stuff

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Full Control

Coherent management
and sustained reporting

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Reduce double-entry, save up to 20 minutes on every work order

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Seamless Workflow

Customers, work orders, estimates, invoices, and payments on the same page

Sign up for an account in RemOnline and try our repair shop software suite during a 7-day free trial

Simplify Entire Repair Process, Estimate in Seconds,
Keep Track of Parts, and Increase Technician Productivity

Streamlined Work Order Management For Better Customer Experience

RemOnline gathers and organizes all information about private and corporate clients, work orders, and daily tasks into a single database. Check-in, work order management, quotes, and cost estimates are now wholly controlled.

RemOnline is your best power tool repair shop software, fully loaded with automation and productivity-enhancing features to keep you always on top of performance across every location, department, part, material, and single process.

Fast Navigation And Easy Customization Of Templates

Orderry has fully configurable profiles with customer contact and work order payer information, providing managers and supervisors with many built-in features that support different customizations. Use rich directories to accelerate every operation at your small tool repair shop.

Easily navigate through pre-set services, common types of breakdowns, materials, parts, and price lists. Printing quotes, estimates, invoices, or other documents is no longer a problem.

Employee Work Schedules to Organize Your Team

Record each employee's workdays, days off, sick leaves, and vacations in RemOnline: 

  • Schedule works based on a preset schedule in seconds
  • View who's working what day so you can quickly schedule appointments on the Work Order Scheduler
  • Automate employee payroll for hours and days worked

Effective Inventory Management And Stocktake At Lower Cost

Inventory turnover at your fingertips — now every stocked item, inventory movement, and transfer can be easily kept on track. Quickly find exactly what you want, such as lacking spare parts or materials that need repurchasing. Cut costs, refill on time, and optimize spending across every part, material, and product category.

  • Forget about potential shortages or overdue supplies by choosing the correct minimum and maximum stock levels
  • Monitor your stock levels in real time to ensure you’ve got only timely purchases at the optimal price
  • Keep a record of the assets your customers give you for repair or preventive maintenance. Register them in RemOnline to track each item's transfer history and work performed

Process Repair Orders On the Go

With the RemOnline Work Orders App, technicians can quickly process work orders on smartphones or tablets.

View customer service history, work order and device details, add photos and comments, contact managers, update statuses, and accept payments on the go.

SMS Broadcasting Schedule, Custom Notifications, And Alerting

Send scheduled SMS, configurable notifications, and real-time alerts on any occasion. Keep your clients always informed on the expected deadlines. Ensure every responsible manager and technician is updated on all critical events: new work orders, changes, comments, and tasks.

Integrate your account with BulkSMS, Twilio, or messengers to automate notifications and optimize your budget.

Powerful Integrations For Complete Automation

RemOnline can make even more when connected to other services you use daily.

  • Choose from 200+ platforms and get your account connected via Zapier. These could be social media, eCommerce services, or Google products to increase lead generation, sales, and productivity at your electric tool repair business.
  • To manage work order processing and accounting in one place, connect your RemOnline account to Xero billing systems. You won’t need to either enter data twice or switch systems.
  • Reply directly from CRM to inquiries from potential clients you receive in Facebook Messenger and Instagram Direct to convert every opportunity into work orders

Reporting Tools For Better Growth Opportunities Over Time

RemOnline allows you to generate reports on everything you need to boost efficiency, detect bottlenecks, and see what makes you money. With a configurable dashboard view of the Company Insights report, you can dig into leads, inventory, calls, SMS, and customer feedback at any time, using any device.

Data Control and Security with the Activity Log Report

Keep track of user actions in your account on a single Activity Log page. This lets you know who created, modified, or deleted objects in program documents. You can also restore deleted clients, tasks, invoices, cashboxes, products, and warehouses in seconds.

Instant Access to All Key Business Metrics on Smartphone

Executives don’t always have to be present in the shop to control the company’s operations. With our application for managers and business owners, you can view reports on profits, work order progress, employee performance, sales, customer feedback, and cashbox balances. You’ll also have a list of all team members on a separate tab with call and message buttons for quick and simplified communication.

A Fully Loaded Power Tool Repair Shop Management Software

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No download, install,
or extra tech staff required.
Just sign up

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Orderry is a cloud app
that can be accessed
via smartphone, tablet, or PC

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Data encryption
and daily backups

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Dedicated Customer Support
and self-serving Help Center

Sign up for a free and try a complete set of features with 7-day trial access!
Just tell us about your business! We’ll make the RemOnline system tailored individually to your operation in no time!


What program can I use to manage repairs of power tools?


You should use a business management platform for repair shops and contractors. It will help you eliminate redundant administrative and management tasks, optimize costs, eliminate paper, and streamline your workflow. RemOnline is a cloud-based program that covers all the needs of small and medium businesses that operate in the construction industry and competitive energy markets. You will benefit from the following features:

  • nice structured data on clients, works, and services
  • simple inventory management and stocktake
  • sales, repair order management, and real-time job cost data
  • taxes and finances
  • better customer communication with scheduled notifications and custom alerts on every occasion.

You can test all the key functions and additional features for free during your trial period. Sign up today.

Can I use RemOnline to process work orders in the field?


For companies in the contractor sectors, it is handy to work with repair orders via the RemOnline Work Orders App. Your field technicians can access all active requests, process and complete them, leave comments, attach photos and files, follow the Event Feed and view documents, change statuses, and contact managers and customers via the mobile application. It is free of charge for all RemOnline users.

How can power tools software improve customer satisfaction?


With such a solution, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. Use RemOnline to keep every technician, work, and job assignment always on track:

  • use a rich library of document templates and client profiles
  • streamline check-in for already existing customers
  • have nice structured customer accounts and suppliers data.

What is customer relationship management?


Customer relationship management (CRM) is a strategy and process businesses use to manage and analyze customer interactions. It involves collecting and organizing customer data, such as contact information, service history, and preferences. CRM systems and software are often used to centralize and automate these processes, allowing businesses to track customer interactions, manage sales and marketing activities, and provide personalized customer experiences. CRM aims to build and maintain strong customer relationships, enhance customer satisfaction and loyalty, and ultimately drive business growth.

Power Tool Repair Shop Software For Business

Electric or battery-powered tools? Typical construction works or a range of areas? Equipment repair shop, service center, or retail? Time to eliminate redundant administrative and management tasks, get rid of paper, and streamline your workflow.

RemOnline is a cloud-hosted solution designed to make your business run on autopilot. Get the following benefits:

  • nice structured data on clients, works, and services
  • simple inventory management and stocktake
  • easy check-in, sales, and order management
  • easy financial management
  • better customer communication with scheduled notifications and custom alerts on every occasion.

Try the all-in-one software with a built-in CRM toolkit tailored to your needs. Add new employees, create multiple locations, manage everything remotely as your company grows.

Manage Customers In Your Power Tool Repair Shop

Use RemOnline to keep every specialist, work, and job assignment always on track: 

  • use a rich library of document templates and client profiles
  • streamline check-in for already existing customers
  • have nice structured data on clients and suppliers

Customer profiles can be configured to fit your own business logic and unique workflow by:

  • contacts and other personal information
  • previous requests for works and services
  • payment and sales reporting
  • VoIP call record and SMS archive.

As a result, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. For example, you can launch an automated SMS broadcasting campaign, collect and measure delivered results.

Manage Orders And Services At Your Power Tool Service Centre

Put every order, job, and work assignment on track. Now, you can easily review:

  • the most demanded parts and works
  • seasonal peaks for common repairs
  • frequent types of tool breakdowns, brands, and models
  • active orders, their current progress.

When the leads are pulled together into a single database, your managers can easily set the right status, deadlines, choose the type of work, assign technicians or specialists, and much more. As a result, the responsible employees will receive associated badges, which can be quickly reviewed on the “Orders” page.

Get a 360-degree view of your global performance using a supervisor’s dashboard. Orders and statuses can now be split into categories:

  • in work
  • urgent
  • overdue
  • completed, but still unpaid
  • canceled or refused by the client.

Keep general order deadlines on track by setting the maximum time period allowed for each order status. You can find detailed information on changes, actions, and comments — all displayed directly in the work order profiles.

Manage Parts And Materials In Your Warehouse

Your inventory management and stocktake are on cruise control with RemOnline. Use the “Inventory” page to:

  • manage stocktake and write-offs
  • track materials and parts as they move through different stages of repairs
  • monitor current, set minimum and maximum inventory levels
  • set retail pricing for parts and products.

Based on the preset minimum and maximum inventory levels, you can set automated reporting that will keep you always informed on what needs repurchasing and at what time. You can also transfer items between multiple physical warehouses, generate and print stickers and price tags — even without leaving the RemOnline system.

Reporting And Accounting In RemOnline

When it comes to running a service business, you will necessarily have a good accounting and reporting system. And RemOnline has all you need to this point, providing you with an in-depth insight into performance used to make the best possible decisions. The following reports can now be generated on autopilot:

  • finance (estimated income from services and retail, payroll calculation, cash flow reporting)
  • inventory (turnover, items on stock, write-offs, what needs repurchasing)
  • calls (incoming, outgoing, missed) and SMS
  • customer feedback and RemOnline login history
  • work orders (newly created, active, and completed orders, amount of works fulfilled to the date, responsible employees, ad campaigns, and their efficiency in the “How clients get to know about your business” report).

Use the main supervisor’s dashboard to get a 360-degree view of your performance: the total amount per each cash desk, average cash per order, current rating of your company, and much more. Here you may also review the major performance metrics of the business, including cash flow dynamics for you to quickly understand your current progress.

Access all this information via smartphone, tablet, or any other device that supports Internet browsing, wherever you are and whenever you want.

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  1. RemOnline
  2. Power Tool Repair Shop Software