Complete requests faster,
cut expenses and eliminate
and sustained reporting
Reduce double-entry, get paid
faster, save up to 20 minutes
on every service order
Customers, work orders, statuses,
pending requests, invoices,
and payments on the same page
Sign up for a free account in RemOnline and try our complete set of features during a 7-day trial!
Simplify Daily Work, Keep Track of All the Parts, Increase Technician Productivity
RemOnline is getting all information about clients, work orders and works pulled together into a single database. Check-in, work order management, quotes, and cost estimates were finally made simple.
RemOnline is your best power tool repair shop software, fully loaded with automation and productivity-enhancing features to keep you always on top of performance across every location, department, part, material, and single process.
RemOnline has fully configurable customer profiles, providing managers and supervisors with a vast range of built-in features that support different customizations. Use rich directories to accelerate every operation at your small tool repair shop.
Easily navigate through pre-set services, common types of breakdowns, materials, parts, and price lists. Printing quotes, estimates, invoices, or any other document is no more a problem.
Record each employee's workdays, days off, sick leaves, and vacations in RemOnline:
Inventory turnover at your fingertips — now every stocked item, inventory movement, and transfer can be easily kept on track. Quickly find exactly what you want at the moment, such as lacking spare parts or materials that need repurchasing. Cut costs, refill on time, and optimize spending across every part, material, and product category.
With the Work Order App, technicians don't need to look for a computer every time they need to clarify work order information. From their smartphone, they can view customer data, work order and device details, add photos and comments, contact managers, and much more.
Send scheduled SMS, configurable notifications, and real-time alerts on any occasion. Keep your clients always informed on the expected dates of fulfillment. Make every responsible manager, technician, and specialist updated on all critical events: new work orders, changes, comments, tasks.
Automated notifications with a configurable broadcasting schedule can significantly improve customer relations, driving more repeated requests to your tool repair center. Establish customer-centric communication through every stage of your workflow, from cost estimate and check-in to check-out and invoicing.
Integrate your account with BulkSMS or Twilio to automate notifications and optimize your budget.
RemOnline can make even more when connected to other services you use in your daily operations.
RemOnline makes it possible to generate reports on merely everything you may need to boost efficiency, detect bottlenecks and see what actually makes you money. With a configurable Dashboard view of the Company Insights tool, you can dig into requests, inventory, calls, SMS, and customer feedback at any time, using any device.
Keep track of user actions in your account on a single Activity Log page. This lets you know who created, modified, or deleted objects in program documents. You can also restore deleted clients, tasks, invoices, cashboxes, products, and warehouses in seconds.
Executives don’t have to be present in the shop all the time to control the company’s operations. With our application for managers and business owners, you’ll be able to view reports on profits, work order progress, employee performance, sales, customer feedback, and cash box balances. On the separate tab, you’ll also have a list of all team members with call and message buttons for quick and simplified communication.
No download, install,
or extra tech staff required.
Just sign up
RemOnline is a cloud app,
which can be accessed via
smartphone, tablet, or PC
We are all about your
privacy and data security
Sign up for a free and try a complete set of features with 7-day trial access!
Just tell us about your business! We’ll make the RemOnline system tailored individually to your operation in no time!
You should use a business management platform for repair shops and contractors. It will help you eliminate redundant administrative and management tasks, optimize costs, get rid of paper, and streamline your workflow. RemOnline is a cloud-based program that covers all needs of small and medium businesses that operate in the construction industry and in competitive energy markets. You will benefit from the following features:
You can test all the functions and integrations for free during your trial period. Sign up today!
For companies in the contractor sectors, it is especially useful to work with repair orders via the Work Order App. Your field technicians can access all active requests, sort and search them, leave comments, attach photos and files, follow the Event Feed and view documents, change statuses, and contact managers and customers right via the mobile application. It is free of charge for all RemOnline users.
With such a solution, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. Use RemOnline to keep every technician, work, and job assignment always on track:
Electric or battery-powered tools? Typical construction works or a range of areas? Equipment repair shop, service center, or retail? Time to eliminate redundant administrative and management tasks, get rid of paper, and streamline your workflow.
RemOnline is a cloud-hosted solution designed to make your business run on autopilot. Get the following benefits:
Try the all-in-one software with a built-in CRM toolkit tailored to your needs. Add new employees, create multiple locations, manage everything remotely as your company grows.
Use RemOnline to keep every specialist, work, and job assignment always on track:
Customer profiles can be configured to fit your own business logic and unique workflow by:
As a result, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. For example, you can launch an automated SMS broadcasting campaign, collect and measure delivered results.
Put every order, job, and work assignment on track. Now, you can easily review:
When the leads are pulled together into a single database, your managers can easily set the right status, deadlines, choose the type of work, assign technicians or specialists, and much more. As a result, the responsible employees will receive associated badges, which can be quickly reviewed on the “Orders” page.
Get a 360-degree view of your global performance using a supervisor’s dashboard. Orders and statuses can now be split into categories:
Keep general order deadlines on track by setting the maximum time period allowed for each order status. You can find detailed information on changes, actions, and comments — all displayed directly in the work order profiles.
Your inventory management and stocktake are on cruise control with RemOnline. Use the “Inventory” page to:
Based on the preset minimum and maximum inventory levels, you can set automated reporting that will keep you always informed on what needs repurchasing and at what time. You can also transfer items between multiple physical warehouses, generate and print stickers and price tags — even without leaving the RemOnline system.
When it comes to running a service business, you will necessarily have a good accounting and reporting system. And RemOnline has all you need to this point, providing you with an in-depth insight into performance used to make the best possible decisions. The following reports can now be generated on autopilot:
Use the main supervisor’s dashboard to get a 360-degree view of your performance: the total amount per each cash desk, average cash per order, current rating of your company, and much more. Here you may also review the major performance metrics of the business, including cash flow dynamics for you to quickly understand your current progress.
Access all this information via smartphone, tablet, or any other device that supports Internet browsing, wherever you are and whenever you want.