Well-Organized Cleaning Jobs with Less Admin Effort
Handy Mobile Apps
For Field Teams & Managers
Chemicals Consumption Control
Labor Cost Tracking
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RemOnline is web-based management software for janitorial & cleaning companies
Use the Work Order Scheduler to schedule jobs, control the current load of your cleaning staff, quickly find available time slots and create work orders right away.
Set up automated SMS and email notifications to remind your clients and team of upcoming jobs and arrival times. Impress your clients with smooth and fast cleaning service scheduling.
Increase the productivity of your en-route employees with the RemOnline Work Orders App. Cleaners can view customer data and job details, edit works and materials, update statuses, attach photos, leave comments, and accept payments while they are on site.
With the cleaning CRM RemOnline, you can create your customer database with essential contact details, work order, payment histories, and notes of clients’ requirements for cleaning jobs.
Increase retention and loyalty with price breaks or special offers for regular customers. Set up custom notifications of work progress, on-my-way alerts, or reminders to leave a review.
Whether you charge hourly or per job, you can create custom pricing for all types of cleaning services according to your pricing structure, including discounts and margins. Use this data when creating work orders so the cost of cleaning jobs is calculated automatically in the RemOnline field service management software.
Customer reviews are a great source of information that will help your maid service business improve daily. In the RemOnline software for professional cleaning teams, you can set up automatic alerts to collect feedback after completing a job.
Include a link to RemOnline’s review form (4 review systems supported) in a text message to your clients for your internal quality control. The feedback will then go into a special report in your account. This lets you understand what makes your clients happy and what doesn’t. Based on this data, you'll also see the company's overall rating in the RemOnline Dashboard and the Boss app.
Use the invoicing feature in RemOnline to set up cleaning invoice templates in your company’s style for cleaning services estimates, proposals, invoices, and any other documents you need for your business operations. Use them to speed up work order processing and generate beautiful invoices in a few clicks.
If you work with corporate clients, you can specify the actual payer of a job when creating work orders so your invoices are issued with accurate financial information.
Build an Efficient Cleaning Crew with RemOnline
In RemOnline, you can identify the most productive employees by analyzing how they deal with job orders.
Once a work order has been added to the system, all actions on it will be displayed in the Event Feed. Badges with the number of new, urgent, overdue, and finished but not paid work orders will appear at the top of the work order page for an instant overview. Get a complete analysis of your work orders over different time frames in the Company Insights report.
Use the Employee Work Schedules to easily manage the workload of your cleaners. Create a comfortable schedule for your team so they can perform manual labor at their best.
Develop a transparent payroll system using data of your cleaning service crew performance collected in the RemOnline software for maid service.
Schedule shifts in the Employee Work Schedules and automatically calculate employees' hourly/daily/monthly salaries based on work done, clients served, or another custom accrual method.
Get Organized and Make Better Decisions with RemOnline
In RemOnline, you can accurately calculate the consumption of household chemicals, see what supplies you have in stock and who is currently using them.
In RemOnline, you can generate more than 20 reports on the main areas of the company's activities for any reporting period. View key performance metrics conveniently to find new growth points for your business.
The RemOnline Boss app for cleaning service business owners will give you handy access to essential metrics of your company’s performance. View real-time reports, customer ratings and instantly communicate with employees without leaving the application.
Secure your company against fraud with the help of the Activity Log Report. It will log all your employees' actions so you can monitor the creation, modification, and deletion of over 60 objects in program documents. And if somebody accidentally deletes clients, tasks, invoices, cashboxes, products, or warehouses, you will restore them in one click.
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This type of field service management software offers a range of tools that helps cleaning businesses efficiently manage their schedules, appointments, and other daily operations. It allows them to easily schedule and assign tasks to their cleaning staff, track their availability, and ensure that all cleaning jobs are correctly scheduled and completed on time. This service management software solution often includes calendar integration, automated reminders, and real-time updates, which help streamline the scheduling process and improve overall productivity. Using this, commercial field service businesses can effectively organize their operations, reduce scheduling conflicts, and provide better customer service.
When choosing maid service software, look for the following basic features:
There is also a variety of features out there to get as many satisfied customers as possible like after-work review requests or custom discounts. The advanced features also include lead-capturing widgets, inventory management, and data analytics.
As an RemOnline user, you don’t need additional appointment-scheduling software; you can just use a built-in calendar to schedule maid services. The Work Order Scheduler will help you automate client communication with in-time reminders and notifications.
Yes, it does. This application is called RemOnline Boss and is available to all active subscribers at no additional fee. You can track the number of work orders and cashbox balances, analyze reports for any period, check customer reviews, and contact your cleaning and office staff in the app.
It is impossible at the moment. However, RemOnline’s team is working on the direct integration with Strype and will release it soon. Track the progress on the Home page.