Field Work Orders With Less Admin Time
Easily manage field appointments from your phone, tablet, or computer
The Scheduler feature helps you plan appointments for mobile workers, create work orders in the calendar, and overview the workload of resources
Your customers and employees will be notified via email or SMS in case of a new work order created, status changed, technicians assigned, and dispatched
With the Work Orders App, your en-route employees can conveniently track and manage their field jobs on smartphones or tablets. Eliminate the manual work for your techs and speed up the work order management process in your FMS company:
Capture pictures of equipment to be serviced and add as many as needed to work orders
Quickly search and filter the work order list
Overview work order details (e.g. works/materials added, payments received)
Leave comments for colleagues or private notes for yourself
Accept payments in the field
Contact customers or managers directly from the work order
Make it easier to customize bids and quotes for customers, calculate more accurate time and material estimates, send out professional-looking invoices – all from a single platform
Custom forms with autofill fields
Centralized customer and equipment information
Client-payer fields in work orders to keep accurate financial records
Improve your first-time fix rate by deeply analyzing each technician’s performance
Identify your most effective employees in the field and develop an incentive system to influence future performance
Automate the payroll computing, salary accrual, and payout processes to deliver error-free paychecks
Go beyond setting a work order deadline and define time frames for each stage of its processing with the Status time limit feature and Activity Log
Plan workdays, days off, sick leaves, and vacations for each employee in the Work Schedule
Create as many digital warehouses in RemOnline as you need to organize the storage of parts and customers’ assets
Generate serial numbers for products and assets and use bin locations for more control of your inventory
Don't risk running out of stock for a job on the fly—RemOnline lets you know when you will run out of a particular item
Choose any of the4 stocktaking methods available to reconcile your stock balances easily
Your smartphone is always with you, as is control of your business. Use RemOnline’s field service management application for executives to:
Track your company's performance data on the go
Check the balances in cashboxes
Contact employees with a single click
View customer feedback and comments
Filter and sort report data
Secure your account with two-factor authentication
In RemOnline’s virtual cashboxes, you can record all financial receipts and expenditures as well as separate cash and non-cash payments
Debt payments for clients, mutual settlements with suppliers in one place
Automate sales tax applications to meet tax compliance with less admin effort
See the overall profitability of the product range and individual items/categories in the Assortment Analysis Report
Integrate with Xero for instant updates of accounting data
Get more than 20 reports on work orders, technician performance, cash flow, stock, and Activity Log of account events
Use readable and visualized data to monitor payments, reduce costs, improve the work order and appointment processing
No downloads, installations, or time-consuming updates. As soon as you create an account, you can perform all business operations.
After registering, you’ll be offered to specify the industry you work in to adjust RemOnline’s functions and preset templates according to your needs.
If you migrate from another service or have databases you want to import to your RemOnline account, your onboarding manager will help you.
Integrate your field service software with 200+ solutions via Zapier to manage every aspect of your business on a single platform.
This is software designed to organize and run field service operations in small or medium-sized service organizations. If you are looking for the most affordable technology solutions of this kind, choose a SaaS program that operates in the cloud and offers flexible subscription plans. You can access your account from any device and even manage your business processes. And for your field service teams, there are also apps to use on mobile devices.
To effectively manage day-to-day processes in your organization, you need to use a technology solution with the following features:
Yes, you can. In your account, you can create detailed tasks for yourself or your employees, sort them by your role (author or assignee), connect to a client profile or work order, and track progress.
RemOnline has tools such as triggered email and SMS notifications to customers and employees. You can use custom templates and create messages to notify them about arrival time, field service status updates, or promotional campaigns. For an even better customer and employee experience, integrate your RemOnline account with popular messengers like WhatsApp, Viber, or Telegram.
Yes, you can automate your payroll computing processes in RemOnline. Keep records of your technician time in the Work Schedules and specify your field technicians’ rates and incentives in the payroll settings. RemOnline will then calculate the final salary amount that you can accrue to employees’ balances and make payouts via a cashbox.