Work Order App on iOS: Creating Work Orders, Clients, and Assets
31 October 2022
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RemOnline is Suitable for Different Types of Field Services
All Schedules In a Calendar View
Easily manage field appointments from your phone, tablet, or computer
Built-In Tool For Service Scheduling
The Scheduler feature helps you plan appointments for mobile workers, create work orders in the calendar, and overview the workload of resources
Your Single Notification Point
Your customers and employees will be notified via email or SMS in case of a new work order created, status changed, technicians assigned, and dispatched
Efficient Call-Out Management
Automatic Notifications via Email or SMS
Smart Resource Allocation
Work Orders Managed On The Go
With the Work Orders App, your enroute employees will conveniently track and manage their field jobs on smartphones. Eliminate the manual work for your techs and speed up the work order management process in your FMS company:
Capture pictures of equipment to be serviced and add as many as needed to work orders
Quickly search and filter the work order list
Overview work order details (e.g. works/materials added, payments received)
Leave comments for colleagues or private notes for yourself
Accept payments in the field
Contact customers or managers directly from the work order
Attachment of Photos & Files
Work Order Details & Event Feed
Comments and Notes
RemOnline is an affordable web-based solution for small field service companies with handy mobile apps and flexible subscription plans!
Field Service Automation Instead of Paperwork
Get Service Opportunities Faster
Make it easier to customize bids and quotes for customers, calculate more accurate time and material estimates, send out professional-looking invoices – all from a single platform
Custom forms with autofill fields
Centralized customer and equipment information
Preinstalled Service Directories
Automatic Work Cost Calculation
Branded Quotes and Invoices
Mobile Workforce Management to Boost Efficiency
Keep Your Team and Jobs Organized and On Schedule
Tracking what's been done, who's been there, and for how long between multiple employees gets a lot easier with RemOnline
Improve your first-time fix rate by deeply analyzing each technician’s performance. Identify your most and minor effective employees in the field and develop an incentive system to influence future performance
Automate the payroll computing process to always deliver error-free paychecks
Go beyond setting a main deadline for the work order and define time frames for each stage of its processing with the Status time limit feature and Activity Log
Plan workdays, days off, sick leaves, and vacations for each employee in the Work Schedule
8 Payroll Calculation Scenarios
Status Sequences and Time Limits
Employee Performance Report
Inventory Management of Parts and Assets
Simplify Warehouse Processes and Keep Your Stock Moving
Create as many digital warehouses in RemOnline as you need to organize the storage of parts and customers’ assets
Generate serial numbers for products and assets and use bin locations for more control of your inventory
Don't risk running out of stock for a job on the fly. RemOnline's inventory management functionality lets you know when you're going to run out on a particular item
Choose any of the 4 stocktaking methods available to reconcile balances in your stock with ease
Inventory Tracking Across Locations
Warehouse of Assets
Bin Locations For Accurate Storage
RemOnline Boss App For Mobile Leaders
Your smartphone is always with you, as is control of your business. Use RemOnline’s field service management application for executives to:
Track your company's performance data on the go
Check the balances in cashboxes
Contact employees with a single click
Overview customer feedback and comments
Filter and sort report data
Secure your account with two-factor authentication
Income and Expenses Under Control
In RemOnline’s virtual cashboxes, you can record all financial receipts and expenditures as well as separate cash and non-cash payments
Debt payments for clients, mutual settlements with suppliers in one place
Automate sales tax applying to meet tax compliance with less admin effort
See the overall profitability of the product range and individual items/categories in the Assortment Analysis Report
Cashboxes for Different Locations
Automated Tax Rate Computing
QuickBooks Integration
Insightful Reports For Field Service Managers
Performance Summaries on All Business Activities
Get more than 20 reports on work orders, technician performance, cash flow, stock, and Activity Log of account events
Company Insights Report — Control Panel of Your Business Health
Use readable and visualized data to monitor payments, reduce costs, improve the work order and appointment processing
Real-Time and Historical Data
Report Generation in Seconds
Data-Driven Decision Making
Book a 15-minute Demo to see how RemOnline can save you time = money
Start Your Business Automation Journey with RemOnline
No downloads, installations, or time-consuming updates. As soon as you create an account, you’ll be able to perform all business operations.
After registering, you’ll be offered to specify the industry you work in to adjust RemOnline’s functions and preset templates according to your needs.
To get familiar with the program, you can use our self-serving Help Center, watch tutorial videos, as well as get in touch with our support team in chat, via email, or by phone.
If you migrate from another service or have databases you want to import to your RemOnline account, your personal onboarding manager will help you with that.
Integrate your field service software with 200+ solutions via Zapier to manage every aspect of your business on a single platform.
Test all features RemOnline offers for field workforce management during your free 7-day trial!
FAQ
What is a field service management solution?
This is software designed to organize and run field service operations in small or medium-sized service organizations. If you look for the most affordable technology solutions of this kind, you should choose a SaaS program that operates in the cloud and offers flexible subscription plans. You’ll be able to access your account from any device and even manage your business processes on the go. And for your field service teams, there are also apps to use on mobile devices.
What capabilities of field service management software are crucial for SMB companies?
To effectively manage day-to-day processes in your organization you need to use a technology solution with the following features:
- Automated scheduling tools to schedule customer appointments, send reminders, and keep track of labor costs.
- Mobile apps for field service technicians to enable your employees to process jobs while being on the move and save time on administrative tasks.
- CRM toolkit to organize your customer and communication records into a single easy-to-access database.
- Work order management tools to create digital workflows and improve customer experience in your company.
- Inventory visibility across warehouses and locations in real-time to always know where your equipment and parts are so you can streamline inventory management and cut operational costs.
Can I manage tasks in RemOnline?
Yes, you can. In your account, you can create detailed tasks for yourself or your employees, sort them by your role (author or assignee), connect to a client profile or work order, and track progress.
How can I automate customer communication?
In RemOnline, there are such tools as triggered email and SMS notifications to customers and employees. You can use custom templates and create messages to notify them about the time of arrival, field service status updates, or promotional campaigns. For an even better customer and employee experience, integrate your RemOnline account with popular messengers like WhatsApp, Viber, or Telegram.
Are there payroll tools in RemOnline?
Yes, you can automate your payroll computing processes in RemOnline. Keep records of your technician time in the Work Schedules and specify your field technicians’ rates in the payroll settings. At the end of the month, you’ll see all wage amounts in the Employee Report.
