How To Start An Electronics Repair Business In 2023
6 January 2023
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Computer Repair
Shop Software RemOnline
Manage Computer Fixing Jobs
in Store or On-Site
Fast PCs and Laptop Repair in Your Shop
Control each stage of work order processing with Status Time Limits
Create individual workflows for different work order types
Have customer data and device repair history always at hand
Overdue work orders in a separate tab
Individual status chains for different locations
Device service history
Efficient Work Order Processing On the Go
Process work orders, add photos/comments, and accept prepayments via the mobile app Work Orders
Plan your field technicians’ time in a convenient calendar format of the Work Order Scheduler
Send out on-my-way alerts to customers and collect feedback after the tech’s visit via SMS
Mobile app to process work orders
Database for one or more locations
Customer review requests via SMS
Access all functions during your free 7-day trial!
Combine Sales and Services in One Computer Repair Shop Software
Always Have Parts and Tools in Stock
Create digital warehouses in RemOnline to keep track of spare parts, supplies, and equipment in your computer repairing business
Identify parts frequently used in work orders
Set a minimum stock level for each item
Bin locations and serial accounting of goods
Organized inventories
Automation of warehouse processes
Control of transfers and stock levels
Build a Profitable Product Mix
Fill your warehouse and computer repairs store with popular items among your customers
Identify fast-selling products and get rid of slow-sellers
Integrate with online stores and marketplaces
Set up synchronization of physical stock, online and offline sales
Marketplace integration
Detailed Assortment Analysis
Offline and online sales
Less Admin Work, More Time for Customers
Automate your computer servicing center with RemOnline to eliminate manual input and shorten waiting time
Integration with IMEI Lookup to automatically detect devices by IMEI code
Automatic cost calculation based on services and goods added to work orders
Quick price and discount setup based on the purchase price and margin
Prebuilt directories for services, goods, and faults
Flexible forms and directories
Automatic write-off from stock to work orders
Tools to price reasonably
Get unlimited access to all features for 7 days!
Computer Fixing Store Finances Under Control
Payments and Cashboxes
Keep mutual settlements with customers and suppliers in RemOnline to control your debts
Accept non-cash/cash payments and make refunds
Create an unlimited number of cashboxes for one or more locations
Generate professional-looking computer repair invoices and warranty sheets
Financial Reporting
Monitor your income and expenses to plan budgets and avoid cash gaps
Track cash flow by line item
Analyze profit by work orders and sales for any period
Generate an Employee Salary Report in a few clicks
Automatic Computing of Sales Tax
Add the tax rates applicable to your company to the repair shop software RemOnline to automate their application and calculation
Customize tax applications for work orders/sales/invoices/postings
Tax exemptions for individual items/categories
Different tax systems for different locations
Computer Shop Management System to Control All Areas of Your Business
200+ integrations
Integrate RemOnline with 200+ platforms and services for more business opportunities
VoIP
View customer or work order information in the incoming call card and listen to recorded conversations
SMS gateways
Set up automatic alerts to inform about promotions, work order statuses or collect feedback
Online Cashboxes
Keep accurate records of your financial operations to be compliant with legal requirements
Effective Workforce Management in Your Computer Repairing Center
See Who did What and When in your RemOnline Account
Control what's happening in work orders, calls, finances, and stock, as well as recover accidentally deleted items in the Activity Log
Limit Access to Sensitive Data
Configure access restrictions to program functions based on employees’ roles to eliminate internal security risks
Automated Payroll and Error-Free Paychecks
Let RemOnline calculate hourly/daily wages, commissions, and bonuses according to individual pay rates and employee work schedules
Well-Planned Work Schedules
Set up individual work schedules for each location and employee to keep track of working and non-working days in the built-in Work Schedule calendar
60 events on one page
Different levels of data access
8 payroll scenarios
Automate business processes with RemOnline!
Grow Your PC Repair Business
Critical Data is Always at Your Fingertips
Generate more than 20 types of reports on all areas of your computer repairing company's activities for any period in seconds
Finances, work orders, and inventory
Campaign analysis
Employee and workflow efficiency
KPIs in a Convenient Visual Format
Chart your business KPIs to get a fresh perspective on essential metrics and find new ways to grow your business
Leads, work orders, sales, calls, and payments in dynamics
Custom combination of metrics, objects, and periods
Company Management via RemOnline Boss Mobile App
Monitor your computer repair shop performance from wherever you are:
Key metrics, cashboxes, and customer feedback
Contacting employees in one tap
Two-factor authentication
Book a 15-minute Demo to see how RemOnline can save you time = money
One Tool — Dozens of Possibilities
Templates
Preset account template for computer repairing businesses
Data Security
Daily backups and data security
Quickstart
Quickstart without downloads, installation, or programming assistance
Automate Your Computer Repair Shop Management
in 3 Easy Steps:
Sign up and invite employees
Add services and products to the system
Create your first work order and accept payment
FAQ
What is computer repair tracking software?
The software for PC repair centers is a modern business management tool to digitize daily operations and optimize productivity. This kind of program is mainly a web-based tool accessible from any device. They are flexible and can be used by various types of businesses. After signing up, there will be pre-configured features in your account based on the industry you operate in. The typical features include repair ticketing, a detailed customer database, record keeping of sales, invoicing, inventory management, payroll calculation, and business analytics.
What is the best way to control computer repairs?
Instead of spreadsheets, use a web-based work order platform for repair shops. With its custom work log functionality, you’ll be able to build efficient workflows for managing your PC repair jobs and thus increase the efficiency of your employees. They will spend less time processing service tickets and benefit from faster invoicing. As a result, your business will provide a high-quality customer service experience.
Does RemOnline offer integration with online stores?
Yes, it does. You can use RemOnline not only as repair service management software but also as a tool to manage online sales. The Custom Integration feature enables you to set up the unloading of products from the RemOnline warehouses to any online store that supports importing goods via an XLS file upload.
What software should I use to manage computer repairs on-site?
For reduced manual work and effective work order processing on the go, you should use field service software. It will help you conveniently manage PC service routines and repairs on your smartphone or tablet. If you use RemOnline, your field crew can process work orders in the Work Orders App. This application is available for iOS and Android, and all RemOnline users can use it free of charge. When working with the Work Orders App, your employees will be able to:
- View information about clients and their work orders
- Add photos, files, and comments
- Edit location, manager, appointment date, notes, and other general work order information
- Contact the manager or customer with one tap
What kind of reports can I generate in RemOnline?
Various reporting features in RemOnline will give powerful insights into your computer repair shop’s performance. You can analyze how effectively your team processes work orders, sells goods, manages inventories, and more. For example, you’ll see the total sales profit in each location in sales reports. To adjust product pricing, just view the Assortment Analysis Repost. And to understand the performance of your finances, open the financial reports on cash flow, payroll, and profits. All data is accessible from any device and for any period of time and can be generated into an easy-to-read table in seconds.
Are there inventory management features in RemOnline?
Yes, there is a full set of features to manage your warehouse in RemOnline. You can create an inventory database of goods and assets and organize them as virtual warehouses. To keep everything in order, you can perform warehouse operations like seeing stock levels, posting, writing off or transferring products, making returns to suppliers, and adding parts to work orders or sales. It is also possible to use bin locations, serial numbers, and barcode labeling.
