Plan field appointments, assign technicians, and inform everyone involved.
Set up automated notifications like “on-my-way alert,” “work order created,” or “status changed” via email, SMS, or WhatsApp to customers and your team.
Let your field crew conveniently process work orders while being on the go. Use the RemOnline Work Orders App to simplify the admin work for your team so they have more time to do the job they are right for.
Add photos and files to work orders
Scroll through the work order list or use filters and a quick search
Easily access work order info and view clients’ addresses on the map
Process payments in the field
Read and write comments and notes
Contact a team member or a customer directly from the app
Use the industry-specific document library to speed up the quoting and invoicing process. Generate and send out professional-looking documents right from the work orders:
Branded look and feel
Print out, save as a PDF or email
All information about your communication or previous customer interactions will be stored, organized, and accessible from any device.
Unified CRM for Contractors
Custom Forms and Autofill Fields
Branded Quotes and Invoices
Develop an effective workflow for your team and analyze KPIs after implementation:
With the Status time limit feature, you can set up time frames for each stage of work order processing for more deadline control
Use the Employee Performance Report to assess each technician’s work and build a team that works at its best
Streamline your warehouse processes to have parts and tools your techs need for work always available in stock.
Set minimum stock levels for items you don’t want to run out of
Organize storage of your products and customers’ assets most efficiently — with bin locations and serial numbers
Reconcile balances using one of the 4 stocktaking methods to quickly identify shortages
With RemOnline Boss, you can see what is going on with your company while on the go. View performance metrics and track progress on your smartphone:
KPIs and reports with filters
Quick contact with employees and customers
Reviews and comments
Two-factor authentication for account security
Create company-wide or location-based cashboxes to track all your incomes and expenses, both cash and non-cash.
Easy record-keeping of payments and returns
Specifying payer data in work orders to invoice corporate clients
Automated computing of sales tax for goods and services
Insights to your product mix profitability
Sync invoices with Xero
Inform your decision-making and find new growth opportunities with detailed and structured reports on field works, employee performance, inventory, and cash flow.
Cloud-based technology that doesn’t require any downloads or installations. All you need is to create an account.
After you sign up, choose an industry your business operates in to automatically adjust RemOnline’s functions as well as preset templates and directories.
As a new user, you’ll be assigned an onboarding manager to help you migrate from another program, import databases, help with any other requests.
Integrate your contractor’s business software with 200+ solutions via Zapier for more automation opportunities.
To find a suitable solution for your company, you should look for the following functionality:
The most effective way is to use technology-based contractor management tools that will help you transform your manual, paper-driven processes into digital ones. E.g., such features as custom forms with auto-fill fields and automated calculation of job costs will save your employees a lot of time and effort when processing work orders.
The biggest advantage of implementing a software solution for independent contractors is the automation of everyday operations like job and payment processing, workforce management, appointment scheduling, and warehouse record-keeping. If you choose a cloud-based platform, you will have another benefit of cross-device accessibility.