Key features
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Need repair software that does more? My Gadget Repairs gets the job done, but RO App brings inventory, multi-shop management, and customer communication together in one platform. Give RO App a try and see why it’s the better pick.
What is My Gadget Repairs (MGR)?
My Gadget Repairs is a user-friendly platform focused on phone and electronics repair shops. MGR offers solid tools for ticketing, invoicing, and customer communication, with a growing feature set and integrations.
Best for: Phone and electronics repair shops seeking a straightforward POS and ticketing system.
What is RO App?
RO App is a powerful service business management software for repair, service, and field operations businesses. With advanced automation, multi-location support, mobile apps, and deep customisation, RO App is ideal for scaling operations.
Best for: Ambitious repair and service businesses needing automation, control, and scalability.
“RO App helped us streamline our operations both in the office and out in the field. Since implementing it, we’ve seen clear growth in team efficiency and customer satisfaction.”
Choose the tool that fits your business today — and tomorrow.
Start your free trial with RO App. No credit card required. Full access.
Compare key features and functionalities of both solutions
Key features
My Gadget Repairs
RO App
Getting started
Free trial
7 days
up to 14 days
Onboarding assistance
Live support via chat/email/phone
Help Centre & video tutorials
Mobile Apps
Mobile app for teams (iOS & Android)
Mobile app for business owners
Multilingual UI
Workflows
In-shop work management
In-shop + in-field
Multiple locations
Services + product sales
Tickets
Ticket management
Device auto-detection by IMEI
Repair history
Scheduler & Bookings
Ticket Event Feed (Timeline)
Overdue tickets
Overdue statuses
Checklists
coming soon
POS
coming soon
Estimates & Invoicing
Online approval
E-Signature
Custom templates
Limited customisation
Split clients & payers
Requires workarounds
Fully automated
Multiple tickets on an invoice
Inventory
Stock control
FIFO & FEFO
Multi-warehouse per location
Bundles
Asset-to-technician assignment
Bin locations
Location-based prices & taxes
Stocktaking
1 method
4 methods
Labels & barcodes
Refurbs
Purchase orders
coming soon
Clients
Client & Lead Management
Customer Reviews
5-point system, NPS, Like/Dislike
Automatic notifications & reminders
Custom sequences
Discounts
Loyalty program
Client communication hub
Client portal
AI Tools
Inventory
Product import, item recognition, background removal
Client communication
ChatGPT integration
Voice message transcripts, suggested replies
Employees
Shift planner
Clock In / Clock Out
Activity Log
Payroll (including commissions)
Salary accrual & payout
Allowed actions in cashboxes and warehouses
Automated notification
Email, SMS, Push in Web
Email, SMS, Push in Mobile App
Finances
Cashboxes
Cash flow
Balances & Settlements
Prepayment / Deposits / Refunds
P&L
coming soon
Integrations
VoIP
Twilio Voice
Twilio Voice, Zadarma
2-way communication
WhatsApp, SMS by Twilio, Textmagic, Vonage, and more
WhatsApp, SMS by Twilio, Gmail, Facebook, Instagram
Invoicing
QuickBooks, Xero, Sage, and more (available on high-tier plans)
QuickBooks, Xero, Fakturownia
Payment systems
Stripe, Mollie, Square, Klarna, PayPal, and more
Stripe, Mollie, Square
Online Connectors
Zapier, Make
Zapier, ApixDrive, Make
Shopify
coming soon
Widgets
Shipping
API
Analytics
Company Dashboard
Company KPI report
See RO App in action
Book a tailored demo to learn how RO App can help you scale in your region.
Here’s how My Gadget Repairs vs. RO App compares on pricing
Prices per month
My Gadget Repairs
RO App
Free trial
Free plan
Starting price
30 £
15 €
Users included in the starting price
2
2
2+ Locations
from £30 (£40 per location)
from €39 (€15 per location)
Unlimited tickets/invoices
from £60
from 39 €
Both My Gadget Repairs and RO App offer valuable tools for repair businesses, but serve different needs.
If you’re running a small phone or electronics repair shop and want a simple system to manage tickets, customers, and basic inventory, My Gadget Repairs is a solid choice. It’s user-friendly, affordable, and getting better with time.
But if you’re looking to scale your business, streamline operations across multiple locations, or gain tighter control over inventory, staff, scheduling, and finances, RO App’s repair management software is built for you. With advanced automation, in-field service support, and flexible workflows, it’s the smarter investment for repair shops planning to grow.
Still comparing? Try RO App risk-free.
With more control, automation, and scalability, it’s ideal for repair businesses planning for growth.
No credit card required. Full access.
RO App’s service management software is purpose-built for both in-shop and field service operations. You can automate online task assignment, manage ticket statuses, streamline invoicing, and track every repair with precision, from intake to delivery.
Whether you operate one shop or a nationwide network, multi-shop management software gives you full visibility and control. Manage multiple warehouses per location, transfer stock between branches, and customise prices and taxes by region.
“Each caulker can manage their own inventory, as items can be assigned to work orders or transferred to other employees. This feature of RO App has significantly enhanced our business management processes.”
From serial number tracking to bundles, refurbs, and bin locations, inventory management software helps you keep your stock organised and accurate. It also supports multiple stocktaking methods and prevents losses with tight access controls.
RO App’s mobile apps for both technicians and business owners let your team work efficiently on the go. Clock in, check assignments, or accept payments — all from the full-featured app for repair services.
As your business grows, RO App grows with you. It supports custom workflows, multiple locations, business dashboard tools, and robust user management, making it a future-proof investment.
“RO App is a great tool for scaling. With all of our processes already in the system, it’s easy to connect a new location or a new employee and get them working right away.”
Engage customers where they are — via WhatsApp, email, SMS, or even Facebook Messenger and Instagram. Keep conversations centralised in a built-in hub for customer communications and automate reminders or updates with ease.
RO App includes AI features to save you time and reduce manual work. From automatic inventory image processing to transcribing voice messages and suggesting replies — it’s like having a smart assistant in your phone repair shop management software.
Track work hours, set permissions, plan shifts, and manage payroll — all in one place. With detailed activity logs and role-based access, you maintain control without micromanaging.
Monitor cashboxes, record transactions, manage deposits and refunds, and track your profit margins. RO App’s computer repair software makes your finances transparent and centralised, reducing reliance on external spreadsheets.
Whether automating invoices or syncing sales data, integrations help you move faster and smarter.
RO App’s High Scores on Trusted Software Comparison Platforms
Switching from MGR to RO App is a successful and beneficial move for your business. Follow these steps to ensure a quick and smooth transition:
Sign up to RO App.
Export your data from MGR and save it.
Reach out to RO App's customer support for assistance during the transition process.
Switch to RO App today
If you’re ready to unify your operations and scale efficiently, RO App is the smarter choice. Start your FREE trial today.
No credit card required. Full access.
MGR vs. RO App: FAQs
Yes, RO App’s support team can help you import customer lists, inventory, and service history to ensure a smooth transition from your existing system.
RO App offers advanced inventory tools like multi-warehouse support, bin locations, refurb tracking, FIFO/FEFO stock valuation, and product bundling — giving you complete control and traceability.
RO App is designed with flexibility and localisation in mind — supporting region-based tax and pricing rules, multilingual interfaces, and local integrations like Mollie and Fakturownia.
Its scalable infrastructure, GDPR-ready data policies, and strong customer support make it especially suited to the diverse needs of businesses across Europe, the Middle East, and Africa.
RO App works for businesses of all sizes. Whether running a small shop or managing multiple branches, the platform scales with your needs, offering flexible pricing and feature-rich plans.
Most businesses can get started in just a few days. RO App offers onboarding support, help articles, and live chat to guide you through every step.
Yes! RO App supports both in-shop and in-field operations. With mobile apps for technicians and job tracking on the go, it’s perfect for businesses that offer off-site repairs.
RO App integrates with WhatsApp, Stripe, Mollie, Make, QuickBooks, Xero, VoIP systems, and social platforms like Facebook and Instagram — giving you a connected ecosystem out of the box.
Absolutely. You can set user roles, permissions, working hours, track clock-ins, monitor activity logs, and even calculate salaries and commissions automatically.
