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Professional Business Management Software For Various Types Of Repair Shops
Higher Value
Complete requests faster,
cut expenses and eliminate
redundant stuff
Full Control
Coherent management
and sustained reporting
Time-Saver
Reduce double-entry, save up to 20 minutes on every work order
Seamless Workflow
Customers, work orders, estimates, invoices, and payments on the same page
Sign up for an account in RemOnline and try our repair shop software suite during a 7-day free trial
Simplify Entire Repair Process, Estimate in Seconds,
Keep Track of Parts, and Increase Technician Productivity
RemOnline gathers and organizes all information about private and corporate clients, work orders, and daily tasks into a single database. Check-in, work order management, quotes, and cost estimates are now wholly controlled.
RemOnline is your best power tool repair shop software, fully loaded with automation and productivity-enhancing features to keep you always on top of performance across every location, department, part, material, and single process.
RemOnline has fully configurable profiles with customer contact and work order payer information, providing managers and supervisors with many built-in features that support different customizations. Use rich directories to accelerate every operation at your small tool repair shop.
Easily navigate through pre-set services, common types of breakdowns, materials, parts, and price lists. Printing quotes, estimates, invoices, or other documents is no longer a problem.
Record each employee's workdays, days off, sick leaves, and vacations in RemOnline:
Inventory turnover at your fingertips — now every stocked item, inventory movement, and transfer can be easily kept on track. Quickly find exactly what you want, such as lacking spare parts or materials that need repurchasing. Cut costs, refill on time, and optimize spending across every part, material, and product category.
With the RemOnline Work Orders App, technicians can quickly process work orders on smartphones or tablets.
View customer service history, work order and device details, add photos and comments, contact managers, update statuses, and accept payments on the go.
Send scheduled SMS, configurable notifications, and real-time alerts on any occasion. Keep your clients always informed on the expected deadlines. Ensure every responsible manager and technician is updated on all critical events: new work orders, changes, comments, and tasks.
Integrate your account with BulkSMS, Twilio, or messengers to automate notifications and optimize your budget.
RemOnline can make even more when connected to other services you use daily.
RemOnline allows you to generate reports on everything you need to boost efficiency, detect bottlenecks, and see what makes you money. With a configurable dashboard view of the Company Insights report, you can dig into leads, inventory, calls, SMS, and customer feedback at any time, using any device.
Keep track of user actions in your account on a single Activity Log page. This lets you know who created, modified, or deleted objects in program documents. You can also restore deleted clients, tasks, invoices, cashboxes, products, and warehouses in seconds.
Executives don’t always have to be present in the shop to control the company’s operations. With our application for managers and business owners, you can view reports on profits, work order progress, employee performance, sales, customer feedback, and cashbox balances. You’ll also have a list of all team members on a separate tab with call and message buttons for quick and simplified communication.
A Fully Loaded Power Tool Repair Shop Management Software
No download, install,
or extra tech staff required.
Just sign up
RemOnline is a cloud app
that can be accessed
via smartphone, tablet, or PC
Data encryption
and daily backups
Dedicated Customer Support
and self-serving Help Center
Sign up for a free and try a complete set of features with 7-day trial access!
Just tell us about your business! We’ll make the RemOnline system tailored individually to your operation in no time!
FAQ
You should use a business management platform for repair shops and contractors. It will help you eliminate redundant administrative and management tasks, optimize costs, eliminate paper, and streamline your workflow. RemOnline is a cloud-based program that covers all the needs of small and medium businesses that operate in the construction industry and competitive energy markets. You will benefit from the following features:
You can test all the key functions and additional features for free during your trial period. Sign up today.
For companies in the contractor sectors, it is handy to work with repair orders via the RemOnline Work Orders App. Your field technicians can access all active requests, process and complete them, leave comments, attach photos and files, follow the Event Feed and view documents, change statuses, and contact managers and customers via the mobile application. It is free of charge for all RemOnline users.
With such a solution, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. Use RemOnline to keep every technician, work, and job assignment always on track:
Customer relationship management (CRM) is a strategy and process businesses use to manage and analyze customer interactions. It involves collecting and organizing customer data, such as contact information, service history, and preferences. CRM systems and software are often used to centralize and automate these processes, allowing businesses to track customer interactions, manage sales and marketing activities, and provide personalized customer experiences. CRM aims to build and maintain strong customer relationships, enhance customer satisfaction and loyalty, and ultimately drive business growth.
Electric or battery-powered tools? Typical construction works or a range of areas? Equipment repair shop, service center, or retail? Time to eliminate redundant administrative and management tasks, get rid of paper, and streamline your workflow.
RemOnline is a cloud-hosted solution designed to make your business run on autopilot. Get the following benefits:
Try the all-in-one software with a built-in CRM toolkit tailored to your needs. Add new employees, create multiple locations, manage everything remotely as your company grows.
Use RemOnline to keep every specialist, work, and job assignment always on track:
Customer profiles can be configured to fit your own business logic and unique workflow by:
As a result, you will be able to easily address most of the potential issues, in line with creating marketing campaigns in a well-aligned and streamlined manner. For example, you can launch an automated SMS broadcasting campaign, collect and measure delivered results.
Put every order, job, and work assignment on track. Now, you can easily review:
When the leads are pulled together into a single database, your managers can easily set the right status, deadlines, choose the type of work, assign technicians or specialists, and much more. As a result, the responsible employees will receive associated badges, which can be quickly reviewed on the “Orders” page.
Get a 360-degree view of your global performance using a supervisor’s dashboard. Orders and statuses can now be split into categories:
Keep general order deadlines on track by setting the maximum time period allowed for each order status. You can find detailed information on changes, actions, and comments — all displayed directly in the work order profiles.
Your inventory management and stocktake are on cruise control with RemOnline. Use the “Inventory” page to:
Based on the preset minimum and maximum inventory levels, you can set automated reporting that will keep you always informed on what needs repurchasing and at what time. You can also transfer items between multiple physical warehouses, generate and print stickers and price tags — even without leaving the RemOnline system.
When it comes to running a service business, you will necessarily have a good accounting and reporting system. And RemOnline has all you need to this point, providing you with an in-depth insight into performance used to make the best possible decisions. The following reports can now be generated on autopilot:
Use the main supervisor’s dashboard to get a 360-degree view of your performance: the total amount per each cash desk, average cash per order, current rating of your company, and much more. Here you may also review the major performance metrics of the business, including cash flow dynamics for you to quickly understand your current progress.
Access all this information via smartphone, tablet, or any other device that supports Internet browsing, wherever you are and whenever you want.
