Take Good Care Of Both Your Clients and Equipment
Smooth Equipment Tracking
Easy Quoting & Invoicing
200+ Integrations via Zapier
Rental & Finance Accounting
Get unlimited access to all features for 7 days
RemOnline is cloud software for hire companies of any size and specialization
Stop Worrying about Rental Inventory Management
Get a clear overview of your equipment flow to understand where your tools currently are. In our rental inventory tracking software, you can instantly see which items are available to hire and add them to work orders directly from the warehouse.
For better control of your rentable resources:
- Generate a barcode to stick on the rental equipment so your staff can quickly record a return from a customer with the scanner
- Track your tools by employee or storage location.
Get Maximum Value of Your Equipment
Go to RemOnline software to view the equipment rental history for each item. This way you can plan regular maintenance on time to spot and fix issues before your customers even notice. Schedule cosmetic fixes as well to make your equipment look as good as new.
Set the estimated value of your rental item so you can quickly calculate the deposit when you place a work order.
Analyze what tool categories are regularly hired and which ones you just store most of the time. Use these data from the Company Insights Report to adjust your hire rates so you constantly earn money with your rentals.
Simplify Your Rental Operations
Besides inventory features, our software RemOnline offers convenient rental business accounting:
- Receive payments, prepayments, and adjust debts against your deposit in a few clicks
- Automatically calculate the remaining amount to be paid after the prepayment
- List penalty cost for late returns, loss, or damage so your employees can easily add it to the customer’s work order to calculate the final charge.
Work Order App For Rental Property Managers
With the Work Order App, your employees can efficiently handle on-site work orders. They can quickly search through the work order list, check customer data and job details at any time, attach photos and leave comments, or contact colleagues or customers wherever they are using their smartphone.
Build Better Relationships with Your Customers
If you are in the rental industry, you’ll benefit from customer management features in our RemOnline software. Improve your customer service and make people come to you every time they need rentals.
- Review customer history to know their preferences and see how they treat your equipment
- Offer reduced rates or special offers to regular customers to increase loyalty.
Your Rental Business + RemOnline = The Best Deal
Minimize Manual Work with Invoicing Templates
Let RemOnline automatically create and print all the documents you need during work order processing/closing.
You can customize your quote and invoice templates, add as many fields as needed and the program will autofill them before printing.
Keep Your Customers Posted with Automatic Alerts
Use SMS notifications to remind customers about the coming return date. This will help you to avoid delays and conflicts with other renters. If needed, you can add information about the extra payment to the message as well as offer to extend the rental period.
Find Growth Points of Your Equipment Rental Business
Make the right management decisions based on the Company Insights reports. Summarize data on hire charges, customers, and rental items into charts/trends to identify interesting patterns and increase business income.
- Develop a profitable assortment of rental equipment: segment and group charts by leased product, brand, and model to estimate demand, profit, and average sales for each
- See how seasonality influences the demand to plan your marketing activities
- Analyze the effectiveness of marketing channels.
Providing additional services?
Build separate workflows for repair & maintenance work
within one rental software program
Flexible Employee Management
Set up different levels of access to the company’s data based on employee roles to prevent important information from getting into the wrong hands. E.g. Limited access to clients' details for staff members who care for internal repair work.
Develop specific workflows for your teams so every hire shop manager, equipment operator, and mechanic can perform their daily tasks effectively. And you get better control over the work done.
Efficient Employee Work Schedules
Plan schedules of employees from one or more locations in a couple of clicks. Schedule each employee's workdays, days off, vacations, and sick leaves to automate payroll at the end of the month.
Fair Bonus System & Payroll
In RemOnline, you can create a unique salary calculation system so both your employees and you feel the labor is fairly rewarded.
Assign individual commissions for different types of services sold, rental goods operated, and qualifications provided. The payroll will run automatically based on the rules you’ve set.
If you use the Employee Work Schedule feature, you will also be able to calculate hourly and daily wages for each employee.
Integrations for Effortless Equipment Rental Management
Connect your RemOnline account to one of 200+ solutions via Zapier to automate even more operations:
- Capture rent orders from different platforms and easily manage them in RemOnline software.
- Integrate your event calendar to avoid double bookings
- Improve your business messaging through integrating RemOnline to Twilio and BulkSMS Gateways.
More Security For Your Rental Management System
In the Activity Log Report, you can track over 60 events of employee activity in your RemOnline account on a single page. If somebody deleted a program object by mistake (clients, tasks, estimates, cashboxes, goods, or warehouses), it is possible to restore it in a few clicks.
Remote Control of Your Equipment & Tool Hire
Manage your rental business from anywhere in the world. Track key metrics in real-time, generate visualized reports on work orders/customers/payments and connect with employees using the RemOnline Boss App.
Why Work With Us
Pricing Plans for Different Sizes
& Business Objectives
Free Support
Included in All Plans
Automated Backups
Every Day
No Installation
or Time-Consuming Updates
You help people to save their budget on investing in things they’d probably use only once.
We help you run and scale your business with less admin effort.
Ready to cooperate?
Enjoy your 7-day FREE access to the full functionality. No credit card required.
FAQ
How can I get in touch with RemOnline customer support in case of having complaints?
You can drop our dedicated customer care team a line via a contact form on the website, send an email, text on WhatsApp, or make a call. For more information visit the Contact Us page. Additionally, you can start a live chat with a support representative right from your RemOnline account.
How do I manage rentable items in RemOnline?
To organize your rental operations use the Assets feature. This is the core functionality for managing different kinds of properties like equipment or event rentals in RemOnline. Assets cannot be sold but you can keep a record of them and track their history of use or maintenance. You can configure the automatic transfer of assets to warehouses based on your workflows and status updates.
Can I accept online payments in RemOnline?
This functionality is not available at the moment, although it’s on our roadmap. RemOnline developers are working on adding integration with the Stripe payment processing platform. You can follow the implementation progress on the Home page.
How does the build-in calendar work in RemOnline?
In the Work Order Scheduler, you can plan appointments and control the resource load in your company. It is also connected to the Employees’ Work Schedules so you as a business owner have an instant overview of your team’s working time which you can later use to calculate hourly and daily wages. So far, direct online bookings of residential properties are not available in the system.
What software features are most useful for equipment rental businesses?
For businesses in rental industries, it is important to organize inventory, manage customer databases, keep track of financials for rental, and analyze KPIs with powerful tools of reporting. RemOnline will help you automate your rentals and improve your customers’ rental experience in a seamless way:
- Track the rental history of each item so you can perform maintenance on time
- Set an estimated value for your rentable item so you can quickly calculate the security deposit when you place a work order
- Accept payments, prepayments and manage debts in a few clicks.
Additionally, you’ll be able to access a real-time dashboard of your company’s performance metrics from any location and device.
How can inventory management software improve rental operations?
With a cloud-based solution like RemOnline, you will be able to automate routine processes in your tool and equipment rentals. By tracking assets across locations you’ll instantly find the best solution for your customers and thus provide excellent customer service. It is also possible to add inventory to your rental orders directly from the digital warehouses in RemOnline. For proper record keeping, generate a barcode and stick it on a rental item. This way you will be able to quickly record a return from a customer with the scanner. These are just a few features that will help you and your team save time and reduce admin costs.
Why should I use rental software in my small business?
The main goal of this kind of solution is to enable you to provide excellent customer service in your company. It will automate routine processes, simplify daily operations, and increase your team productivity. Try out all the key features of RemOnline for free during your trial period and you’ll see how your business starts operating better each day. Involve your employees in testing as well. Thanks to simplified user interfaces, they will get familiar with the program in no time. Join the RemOnline community with hundreds of satisfied users around the world.
Can I use RemOnline as a rental property management platform?
Yes, it is possible to manage residential properties in RemOnline. You can create jobs for your property managers, build effective workflows with statuses and deadlines as well as monitor the progress. In the Work Order Scheduler, you’ll see who from your team is available at a particular time and at which location. You can also plan their work schedules and set up the automatic calculations of daily and hourly wages. And with the extensive functionality of the Assets unit, you will be able to organize warehouse operations across all locations of your property management company.