Strengthen Your Reputation With Well-Oiled Business Operations
Auto Parts, Tools
& Bays Management
Simple Quoting & Invoicing
Labour Tracking & Payroll
& Mobile Service
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RemOnline is cloud-based management software for truck shops of all sizes
The RemOnline Work Orders application is a handy tool for processing jobs on smartphones and tablets:
Scheduling repairs in the Work Order Scheduler allows your technicians to know what repair and PM work they’ve got upcoming throughout the day or week. They can easily manage assignments and increase overall productivity.
Save your team lots of time processing documents related to repair orders. In the RemOnline heavy truck repair software, you can use a default library of templates and customize them according to your auto shop repair workflow.
Whether you work with occasional walk-ins or big clients with truck fleets, creating a database for seamless customer tracking will help you better understand your target audience and, as a result, build trust and repeat business.
View all your service history with a particular client, their requirements, payments, and feedback about services received. You can set up discounts or special prices for regular customers to reward their loyalty.
RemOnline helps shop owners keep trucks moving and customers satisfied
With RemOnline repair shop management solution, you can speed up the assigning process of heavy truck service works and track every step of their completion:
To always know what parts you currently have and where to find them, start using RemOnline’s package feature for inventory management:
To simplify asset management, keep records of each truck repair shop’s equipment and bays in auto repair software.
Track technician productivity in the Employee Reports. Find out how they deal with deadlines, how many daily operations they complete, how often they sell parts, etc. Evaluate each tech’s performance and consider boosting their performance with efficiency metrics.
With RemOnline, commercial repair shops can entirely focus on caring for clients’ vehicles
Easily account your sources of income and expenses in RemOnline auto shop management software so you can monitor your cash flow at any time.
To have books that are instantly updated, you can connect the two systems for automatic or manual sync. Truck repair invoices, products added to work orders and sales, and tax configuration will be synchronized and updated automatically.
Use the Employee Work Schedules in RemOnline to plan the working and non-working days of each team member, as well as to keep track of sick leaves, holidays, and vacations. You can configure the automatic calculation of hourly/daily/monthly salaries based on reliable labor times.
You can use different accrual methods based on employees’ roles and KPIs, e.g., for techs and managers, fixed or percentage-based.
Develop a flexible bonus system to reward your staff for every excellent repair and sale. And RemOnline will assist you with all the complex payroll calculations, accruals, and salary payouts.
Inform your part assortment decision-making with detailed reports. Overview the big picture of your part sale and find fast- and slow-sellers to create a profitable mix.
The Company Insights feature is especially useful for business owners of multi-location shops because it summarizes critical business metrics.
You’ll see visualized reports on work orders, average sales, labor pricing, or payments. Use this data to improve operations at the shop and increase profits.
Offering mobile truck service? Use RemOnline on the go!
Be an effective and mobile boss with our handy app. You can look up revenue, real-time metrics on work orders, and various reports on your phone:
Track employee actions in RemOnline’s documents and recover deleted objects on one page of the Activity Log report.
There are 60+ events you can see in the report, e.g., deleted clients, changed statuses, and added services. Having this data at your fingertips will enable you to avoid fraud or misunderstanding in your company.
You know how to keep trucks on the road.
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This comprehensive software system is designed to assist truck repair shop owners in efficiently managing their operations. Shop management software solutions for the automotive industry typically include cloud-based repair orders, inventory management, scheduling and online appointment setting, invoicing and billing, customer and vehicle information management, and reporting and analytics. They aim to streamline and automate various aspects of running a business in repair industries, improving overall truck repair shop management, reducing manual errors, and enhancing customer service. With a web-based platform like RemOnline, truck repair shop owners can effectively track and manage their inventory, schedule appointments and allocate resources efficiently, generate accurate invoices, and access comprehensive reports to make informed business decisions. And because it operates in the cloud, you don’t have to worry about time-consuming updates and additional software maintenance costs—every procedure needed to keep your software up-to-date will run smoothly without you being involved.
Some of the most important ones include customer and vehicle tracking, managing inventory of parts and fleet equipment, creating work orders, and generating invoices. Additionally, you can create a maintenance schedule, set up workflows for repair processes, and keep track of labor times and auto parts sales.
There are several benefits to using a cloud-based auto repair solution:
First, having a modern inventory software solution in your shop will help you control the necessary parts and materials available in all locations. This will reduce the time wasted waiting for parts to arrive, which can delay repairs. Second, an effective inventory system can help the shop plan work more efficiently by organizing parts and materials to make it easy to find and plan the most efficient workflow. Finally, you can track and manage stock levels so you do not order or keep more parts and materials than you need. This can help reduce inventory costs and save space.
When managing appointments for truck repair or maintenance, try to avoid the following pitfalls:
With the appointment scheduling features in RemOnline, you can see at a glance who from your techs is available and create a work order right in the calendar. The system will also send automated appointment reminders as well as notifications of status changes to keep your customers informed.
This feature is unavailable at the moment. However, our team is currently working on streamlining payment processing for RemOnline users by integrating with Stripe. Stay tuned for future updates.
Absolutely! RemOnline is a flexible and customizable solution specifically designed for repair shops of different kinds and can also meet the needs of repair shops.