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Everything Your Small Business Needs Combined in One Application
RemOnline offers a complete set of features to help small businesses streamline processes and eliminate human error risk in their daily operations
Catch every business opportunity by providing tailored offers with the convenience of online acceptance and payment, all through a single place. Make the most out of the easy-to-use CRM for small business to ensure you never miss a lead while building a loyal customer base.
Online estimates
Secure payments via Stripe
Service history
Automatic cost calculation
Location-based prices
Watch live how RemOnline can help you streamline your small business processes
Successful sales require effective communication with customers. Don't let things get chaotic when conversing with prospects and clients through multiple accounts. With RemOnline CRM for small businesses, you can integrate popular messengers for easy automatic messaging and live chats. Keep all conversations in one system with an accessible contact history for smooth interactions.
Instantly process incoming messages and initiate conversations
Easily find the history of communication in the client profile
Create work orders directly from chats
Assign responsible employees and manage access rights
RemOnline Helps Small Business Owners Like You Succeed
“The simplicity of RemOnline is the most important thing for me.”
Boost your sales with one easy-to-use sales CRM software for small business. Maximize revenue and build customer loyalty. Whether you're in trade or services, RemOnline offers handy tools to make the most out of each sales opportunity.
Make sales automatically from orders
Quickly create estimates and get them accepted online
Analyze your product mix for more effective selling
Keep track of customer sales history to better understand their needs
Integrate with marketplaces and update stock levels seamlessly
Streamline your workflows with RemOnline today
Don't let your location limit your productivity. Stay connected and efficient with the RemOnline Work Orders app. Effortlessly manage work orders while on the go, providing convenience and flexibility to your workflow.
Customer data, work order details, and service history are always at your fingertips
Sell products and services in one tap
Add photos and comments to work orders in a few taps
Schedule client appointments
Accept payments in the field
“My employees use the Work Orders app all the time.”
Get your financial situation under control by managing taxes, planning budgets, and preventing cash flow gaps all in one place. With features such as company-wide and location-based cashboxes, you can easily handle cash and cashless operations in your entire business.
Accept online payments conveniently via the Public Form
Keep track of expenses, revenues, and control cash flow by line items
Manage balances, handle mutual settlements, and control debts with ease
Integrate with Xero to sync accounting data seamlessly
Make sure that RemOnline is the right fit for your business before you start
Imagine finally having a well-organized warehouse where you can easily track and manage your inventory with just a few clicks. With RemOnline, you can catch discrepancies, make corrections, and ensure that your inventory is always working for you to increase your profits.
History of product transfers
4 stocktaking methods
Serial accounting and barcoding
Timely purchase of goods
RemOnline CRM for small business provides executives and owners with insightful reporting and metrics to find growth points and address inefficiencies. With over 20 detailed reports available, you can easily track your finances, work order statuses, and stock levels. Plan your budget and control debts efficiently. Keep track of important data to make informed management decisions:
Reports for any period
Print and export reports to Excel
Convenient dashboard for managers
Key business data in a few clicks
Don't wait any longer — start using RemOnline today and take control of your business
RemOnline CRM system for small business is the ultimate tool for managing your business from anywhere. With the Boss mobile app for managers, you can easily track key business metrics like work orders’s progress, received payments, or cash on hand.
Control the balance of each cashbox and location for accurate financial management
View daily revenue and profit to keep track of your business performance
Analyze key indicators in real time or retrospectively to make informed decisions
Communicate with employees directly through the app to address issues promptly
Analyze and respond to customer feedback to improve customer satisfaction
Strengthen account security with two-factor authentication for data protection
Select your industry and niche when signing up to save time on account configuration. Enjoy the benefits of a correctly selected business account template:
Directories of the most popular brands and models of devices, equipment, vehicles, and other products you service or rent
A basic list of services, typical malfunctions, equipment, and other data to help you provide excellent customer service
Basic forms for different types of work orders + templates of printed documents following business specifics and legal requirements
Get started with RemOnline today!
Personal manager
Personal onboarding manager to assist you during the trial period
FAQ
A customer relationship management (CRM) solution is a business application used to manage customer relationships, optimize sales processes, enhance marketing activities, automate workflows, and analyze data. It enables organizations to streamline operations, automate contact management, improve customer service, and maximize profits. This software is also essential to marketing automation workflows, allowing businesses to capture leads from different sources, structure data, and personalize promotional messages.
Here are some tips to help you make an informed decision when analyzing different options of business CRMs on the market:
1. Define Your Needs. The first step is to define what needs your CRM should meet for your specific business. Consider what benefits you’re looking for in a CRM system and evaluate the various features of each option against that criteria. This will help narrow your selection and ensure you choose the best product for your organization’s needs.
2. Look For Ease Of Use. Your team may not have time or resources to get up-to-speed on a complex CRM platform; therefore, it’s a good idea to select a flexible but easy-to-use program that requires minimal effort from all involved user groups - managers, administrators, and technicians. Also, look for tutorials or detailed “how-tos” if necessary.
3. Review Customization And Integration Options. No two businesses are exactly alike – even within the same industry – so it is crucial to determine whether there are third-party integrations within the software, such as accounting systems, eCommerce platforms, or email marketing tools. If integration doesn't exist, then check that there is an API available allowing custom integrations.
4. Get User Feedback. Getting feedback from existing users (or potential users) helps gauge how different vendors fit within your unique environment. User reviews can also help determine if vendors offer sufficient support service, FAQ pages & self-service resources, etc., to solve unexpected issues during day-to-day operations.
If you are just beginning your entrepreneurial journey, you may start with the Hobby plan—a basic plan with two employees and one location included in the subscription. It is also limited to 100 work orders/sales per month and access to some features. For larger businesses, there are two affordable plans—Startup and Business— in RemOnline, which provide more possibilities for building a team and expanding to more locations. If your business requires more than 150 users, choose the Enterprise plan with an unlimited feature set, premium support options, and up to 1500 users per month.
In today’s competitive business landscape, one of the keys to small business success is how well you manage customers. Handling customer inquiries and maintaining quality relationships effectively is vital to the growth of any small business. Here are a few steps to manage your small business customers more efficiently:
1. Build Lasting Relationships. This means investing time and energy into building trust so your customers feel comfortable doing business with you repeatedly. One way to do this is by engaging them in conversation, getting to know their needs, keeping up-to-date on their interests, and providing helpful tips or advice when possible.
2. Offer Customized Solutions. When dealing with customer complaints or concerns, it’s vital to have an individualized approach and offer customized solutions tailored to the needs of each customer. They should feel like they are getting a one-on-one experience when they contact your company and that their problems or requests are being taken seriously.
3. Set Clear Expectations From The Outset. It's very important for you and your customers that expectations are set right from the beginning about tasks, timelines, and budgets for projects, payment terms for services, etc. Doing this upfront lets both parties know what is expected from them and prevents conflicts.
4. Automate Communication When Possible. This is essential for reducing manual work associated with customer management tasks such as answering inquiries or providing updates on work orders etc., As a growing number of clients are turning online for customer service, it's wise for businesses to invest in an automated system that will enable you to communicate effectively with your customers based on what stage of your sales pipeline they are currently on, track deal records, and use marketing features for timely promotions without additional labor costs.
